Automated Direct Debit Collections for Modern Businesses
Create, manage, and execute Direct Debit Mandates with secure NIBSS integration, automated collections, retry handling, reconciliation, and real-time reporting, all from one unified platform.
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Features
Everything You Need to Manage Direct Debit Collections
From biller onboarding and mandate creation to automated collections, dispute tracking, and reporting, Belema Direct Debit gives businesses one secure platform to manage the full recurring payment lifecycle.
Automate Recurring Payment Collection
Once a mandate is active, the platform can schedule and initiate collections on due dates, helping businesses reduce manual follow-up and improve payment reliability.
- Schedule recurring debits automatically once a mandate becomes active.
- Trigger collections on agreed due dates without manual follow-up.
- Improve payment reliability with pre-debit notifications and retry handling.
Resolve Disputes with Full Traceability
Raise disputes, upload supporting documents, track investigation timelines, monitor status updates, and maintain a complete audit trail until resolution.
- Raise and track disputes from submission to final resolution.
- Upload supporting documents and monitor investigation progress.
- Maintain a complete audit trail of status updates, actions, and case history.
Operate with Security and Accountability
Protect sensitive mandate and customer information with secure authentication, role-based access, encryption, activity logs, and traceable approval records.
- Secure customer and mandate data with encryption, authenticated access, and role-based permissions.
- Track key actions such as mandate creation, approvals, updates, collections, and dispute activities.
- Maintain clear audit logs for accountability, traceability, and regulatory compliance.
